Privacy Policy
Effective Date: November 1, 2026 · Last Updated: November 2026
Crestview Arbor Holdings LLC, doing business as Arbor Lake Townhomes, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit arborlaketownhomes.com or contact us about our rental homes.
Information We Collect
We collect information you voluntarily provide to us, as well as certain data automatically when you visit our website. This may include:
- Contact information — your name, email address, phone number, and any message you submit through our waitlist or contact form
- Rental preferences — desired move-in date, number of occupants, pets, and home preferences
- Usage data — pages visited, time on site, browser type, and referring URL, collected via cookies and analytics tools
- Communications — emails, texts, or calls you exchange with our team
We do not collect sensitive personal information such as Social Security numbers, financial account credentials, or government-issued ID numbers through this website. Rental applications and screening are handled through our leasing platform under its own privacy policy.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our rental homes
- Schedule tours and communicate about pre-screening and applications
- Notify you of available homes (only with your consent)
- Communicate with residents about their tenancy
- Improve our website, services, and resident experience
- Comply with legal obligations under applicable Florida law
We will not use your information for purposes materially different from those described in this policy without first notifying you and obtaining your consent where required.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data in limited circumstances:
- Service providers — third-party vendors who assist with website hosting, email delivery, leasing software, or CRM services, bound by confidentiality agreements
- Legal requirements — when disclosure is required by law, court order, or government authority
Any third party that receives your data on our behalf is required to protect it consistent with this policy.
Data will not be shared with third parties for marketing or promotional purposes.
Cookies & Analytics
Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve your experience. These may include:
- Essential cookies — required for basic site functionality
- Analytics cookies — used to measure site traffic and usage patterns (e.g., Google Analytics)
You can control cookie settings through your browser. Disabling certain cookies may limit some features of the site. We do not use cookies to serve third-party advertising.
Data Retention
We retain contact and tenancy-related information for as long as necessary to fulfill the purposes described in this policy, and as required by applicable law.
If you request deletion of your data and there is no legal obligation to retain it, we will honor that request within 30 days.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct inaccurate data
- The right to request deletion of your data (subject to legal retention requirements)
- The right to opt out of marketing communications at any time
To exercise any of these rights, contact us at prosperityassociatesllc@gmail.com or text 850-398-4942. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party sites (such as rental listings or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting any personal information.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently received information from a child, please contact us immediately and we will delete it.
SMS / Text Message Communications
Crestview Arbor Holdings LLC, doing business as Arbor Lake Townhomes, may use SMS (text messaging) to communicate with residents and prospective residents. By providing your mobile phone number and opting in to our messaging program, you agree to the following Terms and Conditions:
- We use SMS to confirm appointments, send reminders, and notify residents and prospective residents of schedule updates or important changes.
- You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at prosperityassociatesllc@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- If you have any questions regarding privacy, please read our privacy policy: Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please reach out:
Crestview Arbor Holdings LLC, d/b/a Arbor Lake Townhomes
Email: prosperityassociatesllc@gmail.com
Phone: 850-398-4942
Mail: P.O. Box 516, Holden, MA 01520